Địa điểm

Hồ Chí Minh

Location
  • Lương

    Cạnh tranh

  • Kinh nghiệm

    2 - 3 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    07/11/2024

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Laptop
  • Phụ cấp
  • Đồng phục
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm
  • CLB thể thao

Mô tả Công việc

JOB DESCRIPTION

  • Coordinate with Cargo Manager for overall managing on allocation, space allocated to agents (GCAs & Local), guidance on space utilization & flight load planning
  • Sales activities (both outdoor & indoor) to agents for cargo to fill up flights. Close working with Cargo Manager for proper Pricing scheme to ensure Revenue & Profit are achieved.
  • Monitor space availability ex hub for sales orientation.
  • Support Cargo Manager in market rate update/competition trend/feedback by customer in terms of pricing.
  • Support Manager to develop other products within team.
  • Working in close contact with the Customer Service team provides the first point of contact for clients.
  • The purpose of the department is to provide an excellent customer experience throughout all steps of a shipment, from pre-sale to after-sale.
  • Utilize fully all chances about the space as well as the rates to increase the volume/selling rate to make the highest revenue and profit.
  • Work with team and airlines principal for space from hub.
  • Ensures customers are: providing information on the status of a shipment, proactively advising customers in case of irregularities, and starting the tracing process;
  • Responsible for accurate invoicing by matching the bookings to the correct rates and conditions, and deal with customer rate disputes.
  • Take care of services to limit missing/damaged/delayed so that the freight arrives destination as scheduled
  • Respond all involved requirements to the customers in case of delay/missing/damaged/ no information …
  • Advise and Instruct the customers all regulations and requirements from Head Office to avoid the problems
  • Take care the key and new customer accounts and Often proactively interact with the customers
  • Making the weekly/monthly report as required.

Yêu Cầu Công Việc

  • Having 2-3 years of sales experience at coloader or forwarder (air cargo) companies.
  • Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
  • Bachelor’s degree in Aviation/Business Administration/Foreign Trade, Logistics, Supply Chain.
  • Prefer candidates who have knowledge about Aircraft type/ULD, Air Cargo.
  • Fluent in English.
  • Good in Microsoft Office Suite (Word, Excel, Outlook).
  • Be willing to work overtime and follow the airline's work schedule.
  • Strong communication and customer focus.
  • Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
  • Ability to work independently and as part of a team.
  • Positive attitude and a willingness to learn.

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Lương: Cạnh tranh
Địa điểm 52 Trường Sơn, P. 2, Q. Tân Bình, HCMC
Thông tin công ty
  • Qui mô công ty:
  • Loại hình hoạt động: Cổ phần
  • Website: https://www.itlvn.com/
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Giới thiệu về công ty

Indo Trans Logistics (ITL) is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times. ITL endeavors to stay ahead with a creative solutions and the development of new service products to provide customers with unparalleled, innovative yet cost effective solutions. Our success is attributed by our employees and measured by the enrichment of the quality of life for our people and to fulfill our social and civil responsibilities to the communities we serve.

 

Thông điệp từ Công ty

OUR VISION
To establish ITL as an admired leader in the regional transportation industry.

OUR MISSION
To provide the most integrated and innovative transportation, aviation and e-commerce logistics services with mutual respect and extreme goodwill to those we serve.

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