Địa điểm

Hồ Chí Minh

Location
  • Lương

    Cạnh tranh

  • Kinh nghiệm

    1 - 2 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    28/09/2024

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Nghỉ phép năm

Mô tả Công việc

· Gather information to fully understand agent requests and present options to meet their needs.

· Identify and take action to up-sell and promote all TOI destinations, Tailored Experiences and partner products.

· Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.

· Liaison with Product and Reservations departments to ensure feasibility of options.

· Prepare proposals and quotes for retail agents or direct clients up to 80% of each day.

· Negotiate fees and changes with agents (where necessary) to gain agreement.

· Send final confirmation and any travel documents or vouchers to agents.

· Report any errors regarding information onTourplan to Supervisor.

· Co-ordinate with Product Department to update content and tariffs.

· Send individual booking invoices to agents or direct clients when bookings are confirmed.

· Work with operations or reservations to help solve problems for clients on the ground when required.

· Maintain relationships with retail travel agents by ensuring personal service is optimized.

· Attend regular training courses to keep up to date with both product and procedure.

· Keep others informed by sharing information.

· Inform product department of any product feedback.

Yêu Cầu Công Việc

·      Graduate in Tourism, Hospitality, Economics or Business preferred

·      Knowledge of tourism, geography, foreign cultures

·     Minimum 1 year in Travel Sales or Sales of Services or 2 years’ experience as a Tour Guide within the region

·     Personal travel within the region

·   Excellent written and spoken English

·   Thorough understanding of MS Office (Excel, Word, PowerPoint etc.)

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Lương: Cạnh tranh
Địa điểm 2/27 Quách Văn Tuấn, P.12, Quận Tân Bình, Tp.HCM
Thông tin công ty
  • Qui mô công ty: 100-499
  • Loại hình hoạt động: Trách nhiệm hữu hạn
  • Website: http://www.trailsofindochina.com/
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Giới thiệu về công ty

Trails of Indochina has been established since 1999, distribute our destination services throughout South East Asia through two distinct identities. Servicing trade partners who market (and operating globally), we serve as both a Destination Management Company (DMC) and a boutique, luxury tour operator. Our services fulfil guest experience at the highest level with attention to detail for our trade partners in delivering excellence in both client services and guest satisfaction.

Thông điệp từ Công ty

Our vision is to continue our award winning leadership as an acclaimed inbound travel company and the market leader in South East Asia; and to provide access to the most unique, memorable, customised, exclusive and personalized experiences for all travellers. We customize tour packages and experiences with a goal to deliver excellent customer service at point of sale, and for travellers upon their arrival to Asia.

For our trade partners, we pride ourselves as flexible, easy to work with; for our suppliers we are the most supportive and for our people, we are the ultimate company to work for; with an overall vision to be the most transparent, service orientated and trustworthy organization of our kind.

As a DMC, our mission statement is simpleTo create and deliver high quality travel experiences to tour operator and MICE event partners from around the world that matches and fulfils their branding, safety, quality and service needs in South East Asia. This responsibility is to maintain and surpass service excellence, operational quality and client satisfaction by adopting shared best practices and processes through strategic partnerships.

As a Tour Operator, our mission aims to present timeless and authentic Southeast Asian experiences - creating exclusive and unique activities, interactions aligned with the world’s top travel agencies whom share the same purpose and ideals. Our culture is one of leadership, quality orientation, client satisfaction and high integrity. We strive for excellence in everything we do… every day.

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