Building Reception Coordinator (Lễ tân tòa nhà)

Savills Vietnam

Nộp Đơn Ứng Tuyển

Địa điểm

Hồ Chí Minh

Ngày cập nhật
24/09/2024
Ngành nghề
Dịch vụ khách hàng, Hành chính / Thư ký, Bất động sản
Hình thức
Nhân viên chính thức

Lương
Cạnh tranh
Kinh nghiệm
Không yêu cầu kinh nghiệm
Cấp bậc
Nhân viên
Hết hạn nộp
30/10/2024

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Đồng phục
Nghỉ phép năm

Mô tả Công việc

SCOPE OF WORK:

Customer Service Officer will be overall responsible for the day to day operations of the counter area as well as front office area Customer Service Officer is the connection between residents and property managers;

Daily tasks:

Receive and timely transfer external phone calls to the individual or department involved;
Provide basic project information if required;
Receive and deliver mail magazines packages to residents or resident's mailbox;
Receive all complaints/ requests from residents and forward to relevant department or report directly to line manager;
Keep tracking of the cases until it is resolved;
Coordinate with other departments such as accounting, engineering, hygiene and security;
Track and update residential information;
Maintain clean and tidy workplace;
Assist residents to call taxi express delivery service;
Control guests in and out of the building Issue security card contractor card, note information in daily work tracking book and report;
Assist residents/ tenants with temporary residence registration with local authorities if required;
Support residents/ tenants to register water usage norms;
Verify and confirm the property movement registration in out from residents/ tenants;
Immediately report to the manager or technical department all abnormal phenomena, risks, or insecurity that could cause fire explosion;
Follow residents’ repair request;
Do the cashier’s tasks if required;

Report:

Daily checklist for front office;
Daily task notes;

Other tasks:

Perform all other duties assigned by line manager;
Coordinate with other departments in daily activities and events, etc;

Yêu Cầu Công Việc

At least 6 months of experience in the fields of archiving, administration, or reception.
Proficient in office computer skills (Word, Excel, PowerPoint).
English communication is a must.
An attractive and vibrant appearance, demonstrating professionalism
Efficiently handling information while using the phone.
Honest, careful, meticulous, hardworking, and working with a high sense of responsibility.
Completed college and university degrees in fields related to administration, human resources, and hospitality management.

Thông tin khác

Bằng cấp: Cao đẳng
Lương: Cạnh tranh

Savills Vietnam

Địa điểm Doji Tower, 81 - 85 Ham Nghi Street, District 1, HCMC, Vietnam

Thông tin công ty

Qui mô công ty: 1.000-4.999
Loại hình hoạt động: Công ty đa quốc gia
Website: https://www.savills.com.vn/

0 followers

Giới thiệu về công ty

Savills Vietnam was established from 1995 with two main offices in Ho Chi Minh City and Ha Noi. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

Thông điệp từ Công ty

We understand that our most valuable resource is our people. We seek to identify and develop the future leaders of our business through a range of inspirational training and leadership programmes, ensuring that our strengths and culture continue to flourish.