Key Account Specialist

Địa điểm

Ngày cập nhật
11/10/2024
Ngành nghề
Bán hàng / Kinh doanh, Tiếp thị / Marketing, Tiếp thị trực tuyến
Hình thức
Nhân viên chính thức

Lương
Cạnh tranh
Kinh nghiệm
1 - 2 Năm
Cấp bậc
Nhân viên
Hết hạn nộp
11/11/2024

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Nghỉ phép năm

Mô tả Công việc

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. Based in California with an operation office in HCMC, we have more than 350 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only Amazon's sporting goods market but also to enter new e-commerce markets from many regions like Canada, Europe, Japan. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

I. JOB DESCRIPTIONS:
Client Relationship Management

Communicating with clients to ensure that the values of the service are well explained and all client’s needs are understood and addressed
Building strong client relationships to maintain old business and acquire new clients

Project and Process Management

Manage projects within client relationships, working to achieve client goals while meeting company objectives.
Collaborate with various internal departments to facilitate the fulfillment of client needs.
Resolve complaints and track all processes related to client desires, improving processes to prevent additional issues

Reporting and Analysis

Generate progress reports to present to clients and higher-ups within the organization.
Maintain updated knowledge of company products and services and contribute to continuously improving the company's services

Training and Support

Support clients training materials.
Ensure that all processes and documentation align with quality standards and client needs

Yêu Cầu Công Việc

REQUIREMENTS

Knowledge:

Bachelor's degree in business or economics related fields.
Demonstrate a general understanding in all aspects of supplier-client relationship management including market research, supply chain operations, digital marketing and sales

Skills

Good in Emotional intelligence, social and listening skills.
Exceptional negotiation, communications and presentation skills.
Good communication in both English and Vietnamese
Critical thinking and creativity in problem solving
Good attention to detail and organizational skills.
Adaptability, Quick learner on technology.

Experience

Minimum 1 years of experience.

Preferably from platform(s) and/or managing a brand's eCommerce business. Advanced knowledge and understanding of the eCommerce industry/ technology/ market/ competitors/ clients would be a plus.

BENEFITS
FOR YOU TO JOIN
Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
Salary review: annually or on excellent performance.
Activities: company trips, team-building, and other customized monthly bonding events.
Annual leaves: 16 days off and 01 Birthday Leave per year.
FOR YOU TO GROW
Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.
FOR YOU TO STAY
People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.
Healthcare: annual health check, insurance according to Labor Law and extra Bao Viet Insurance package.
Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri) and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

Thông tin khác

Bằng cấp: Đại học
Lương: Cạnh tranh

Yes4All Trading Services Company Limited

Địa điểm Floor 2, L'Mak Tower, 127 Hong Ha, Phu Nhuan District, HCMC

Thông tin công ty

Qui mô công ty: 100-499
Loại hình hoạt động:
Website: https://yes4all.com/

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Giới thiệu về công ty

About us:

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be in the top 1% retailers on Amazon US. At Yes4All, we don’t sell products, we sell experience by providing everything-fit for people to get fit at home.

Yes4All vision is to efficiently integrate with the most suitable manufacturers, innovators, talents, technologies, platforms, and other resources to bring the world's valuable innovations to our customers on multiple platforms through operational and commercial excellence, while committing to comply with laws, regulations, and partner agreements. To accelerate the achievement of these goals, we must improve our Return on Capital, be excellent at capturing investment opportunities, be wise, brave at adding new capacities, and be bold in committing to create the greatest disruptive innovations.

We strongly believe that people can only contribute and make positive changes when they have energy and good health. Boosting one's health is not a luxury - everyone can enjoy it, so we are committed to providing our customers with the best products available at affordable prices.

Thông điệp từ Công ty

Culture:

- Achieving the success as today, we would like to say thank you to the amount of efforts and brainpower behind the scene of all young and dynamic Yes4Allers whose working styles are Agile, Value-based creativity, and Constructive working.

- To shape how we operate our company and make our decisions, we focus on these core values: Humility, Evolution, Entrepreneurship, Value creation and Diversity. These key attributes are visible at every step of Yes4All journey.

Perks and benefits

- Work in a constructive, supportive and active environment.