- Qui mô công ty: 100-499
- Loại hình hoạt động: Trách nhiệm hữu hạn
- Website: http://www.msc.com/
17/10/2024
Vận chuyển / Giao nhận / Kho vận, Xuất nhập khẩu, Ngành khác
Nhân viên chính thức
Cạnh tranh
1 - 2 Năm
Nhân viên
30/11/2024
Position summary:
- Ensure timely and accurate updates of freight rates and free time for respective trade lanes in TMS for Geneva’s Pricing Liner approval.
- Corporate with other teams and agents to ensure freights in system matches with contracts, sales quotations and adheres to the company’s regulations.
- Run reports and correct errors regarding to freight rates and other kind reports (if requested).
- Issue EMC if required by Freight Control Manager.
- Follow and clear daily correction MFTC report.
- Perform other duties assigned by Freight Control Manager and Freight Senior Executive.
Key responsibilities:
- Resolve GVA query and customer disputes on rates discrepancies (rate agreed by sales team differs from the rate billed to customer) by checking through the entire approval process to rectify the rates.
- Verify data in booking vs approval from GVA / ARO Commercial Liner and ensure filing in TMS to ensure correspondence of the respective attachment uploaded.
- Update rate and other surcharges in booking and bill levels.
- Submit the rates and free time in TMS for CNF shipments for Geneva’s Pricing Liner approval.
- Resolve GVA’s/ARO’S query and customer disputes on rates discrepancies (rate quoted in contract / sales offer differs from the rate billed to customer) by checking through the entire approval process to rectify the rates.
- Issue EMC once dispute done and keep related departments informed to adjust invoice, collect more money or refund payment for customer.
- Attend to issue EMC request from TMS corrector.
- Send debit notes to customers for their prechecking and payment.
- Handle rate request for Change of Destination (CODs), shipping back, and other optional charges by customs.
- Follow payment and keep accounting team informed for special handing cases.
- Check and clear K/O in MFTC daily report.
- Execute other tasks assigned by Freight Control Manager.
- Check and clear daily and monthly corrector reports.
- Make other kinds of reports (if requested).
Key experience & qualifications:
- University graduation in Logistics, Maritime, Shipping, Sea Economics or equivalent OR at least 1 year of direct or relevant experience in shipping industry
- Preferably experience related to shipping, logistics
Key competencies & skills:
- Can-do attitude and the ability to work under pressure
- Strong command of English in both speaking and writing
- Customer service oriented
- Details focused
- Ability to work independently and teamwork spirit
- Organization and management skills
- Strong verbal and written communication skills to both internal and external stakeholders
- MS office skills
- A believer of continuous evolution and desire to excel professionally
Key performance indicators / measures:
- Freight is manifested correctly and timely.
- Clerical error is eliminated or minimized.
- EMCs ratio is reduced.
- The number of incorrect invoices is limited.
- Timeline to issue correct invoice is improved.
- KPI reports meet the target set by GVA.
Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world’s leading container shipping lines. We are a privately owned global organisation operating a network of over 493 offices in 155 countries, employing a team of over 70,000 dedicated individuals. We have an established fleet of over 490 container vessels with 21 million TEU carried annually. Our global sailing schedules cover 205 routes, calling 500 ports, allowing us to deliver our clients’ cargo almost anywhere in the world.
With a streamlined management structure in Geneva, MSC has become a leading customer focused and cost effective global transportation solution for many shippers. Providing an unparalleled service network via dedicated own offices throughout the world, MSC remains a truly independent and private Company that is able to respond quickly to market changes.
At MSC, we’re proud that, through our organic growth from a one-vessel operation to a global organisation, we’re a company driven by people, not by systems and we believe it’s this ethos that has led us to be so successful. Together, we are MSC.
Capt. Gianluigi Aponte - Group Executive Chairman
Our shipping expertise has been built over the past generations by carrying people and goods all over the world.
In a global economy, our mission is to offer reliable and sustainable transport solutions by sea, road and rail to customers in all industries.
We achieve this, as a family-owned business, by building long-term relationships founded on knowledge, professionalism and care.
We are Family Company
We have Passion
We are in a Continuous Evolution
We believe in Equal Opportunities
We Care for People
Our values are the beating heart of our business.
They are the cornerstones of our company and support our vision, shape our culture and establish our future direction. These values are our guiding light. They set a clear path for us to follow, they help us grow together in the right direction and they provide all of us with the spirit of success.