Customer Support (English)

Địa điểm

Hồ Chí Minh

Ngày cập nhật
02/10/2024
Ngành nghề
Bán hàng / Kinh doanh, Tư vấn, Dịch vụ khách hàng
Hình thức
Nhân viên chính thức

Lương
Cạnh tranh
Kinh nghiệm
Không yêu cầu kinh nghiệm
Cấp bậc
Nhân viên
Hết hạn nộp
01/11/2024

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Du lịch nước ngoài
Nghỉ phép năm

Mô tả Công việc

Slot: 5

Hours & Availability: Full Time (8h – 17h30 Mon – Fri & every other Saturdays).

Can work overtime and night shifts as the customers are foreigners. (Night shifts with 150% salary)

OT & night shifts at home

Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city

Objective:

Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Write and post information to Social networks

Yêu Cầu Công Việc

Good command in English (listening, speaking, reading, and writing) – IELTS: 6.5+ or relevant
Candidates must possess Bachelor's degree (University Degree) in Hospitality/Tourism/Hotel Management, Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent
Proficiency in MS Excel and Word, communication skills.
Ability to work under pressure, Good problem solving.

SALARY RANGES & COMPENSATIONS

Salary: Negotiable based on experience and track records
A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)

DOCUMENTS

University Degree and relevant certificates
CV

Thông tin khác

Bằng cấp: Đại học
Lương: Cạnh tranh

THE ONE VIETNAM CO., LTD

Địa điểm 40 Thiên Phước, phường 9, Tân Bình, tp.Hồ Chí Minh

Thông tin công ty

Qui mô công ty: 25-99
Loại hình hoạt động: Trách nhiệm hữu hạn
Website: https://www.theonevietnam.com/

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Giới thiệu về công ty

The One Vietnam Co. Ltd is one of the top companies in Vietnam that majors in designing website, advertising for website and Google Adwords (Online Advertising by Google). We are also the agency that supplies web hosting services and domain name registration prestigiously and effectively.
The One Vietnam Co. Ltd always tries our best to cooperate with good partners to supply the best products to help our customers advertise their brands and connect effectively with their clients. The One Vietnam always puts the priority of our customer on the top and establish the foundations for long-term cooperation.

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