- Receives, welcomes, books, and refers visitors to the relevant individual or department.
- Trip booking: Hotel, air ticket
- Accepts delivery of small parcels and advises addressee.
- Maintains reception area in a tidy condition.
- Connects callers who may be uncertain of their required contact to the most appropriate department /contact.
- Takes and passes on messages. Determines when an issue is urgent and expedites a response.
- May administer routine parking and taxi arrangements, and issues and collects security badges for visitors.
- As a key point of entry to the organization, acts with tact, discretion and courtesy at all times.
- May perform basic clerical tasks and/or undertake simple copy typing as time permits.
- Maintains office files and record in accordance with internal procedures
- Regularly contacts customers, suppliers or organization employees outside the immediate work area to exchange information.
- Maintains records and balance information for control purposes.
- Maintains schedules and administers systems or arrangement for activities such as purchase, receipt, dispatch and delivery of goods and/or services.
- Has regular contact with customers, suppliers or employees outside the immediate work area.
Others
- To execute ad-hoc Operations project as requested by the Company
- To take other assignments from Line Manager