EUROFINS VIETNAM

[Can Tho] Customer Services Executive

EUROFINS VIETNAM
Địa điểm

Cần Thơ

Location
  • Lương

    Cạnh tranh

  • Kinh nghiệm

    Trên 1 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    31/10/2024

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Phụ cấp
  • Đồng phục
  • Nghỉ phép năm

Mô tả Công việc

  • Handle LIMS system (quotation, client’s data/sample regist, and related tasks)
  • Coordinate with BD team to resolve client’s inquiries/complaints
  • Follow up with existing clients and maintain their regular use of ES services
  • Promote the products/services to clients, answer questions and concerns as they arise, respond to inquiries, and resolve issues as they come up
  • Understand client’s needs and make appropriate proposal clients/ BD team in case approval needed
  • Liaise with related teams to update clients’ debt status for appropriate actions
  • Collect clients’ feedback, communicate with BD and team members, make case-study for better professional customer service

Yêu Cầu Công Việc

  • Graduate with major Business Admin, Food/Post harvest/ Biology Technology, or have profound understanding of the Food, Food-related markets and ability to expand capability to other sectors
  • At least 1 - 2 years experience at the same position
  • Good English is a plus

Thông tin khác

  • Bằng cấp: Đại học
  • Lương: Cạnh tranh
Địa điểm Lot E2b-3, D6 Street, Saigon Hitech Park, Thu Duc, HCMC/ No. 1/4 Tan Thoi Nhat 18 Street, Tan Thoi Nhat Ward, District 12, HCMC
Thông tin công ty
  • Qui mô công ty: 100-499
  • Loại hình hoạt động: 100% vốn nước ngoài
  • Website: https://careers.eurofins.com/vn/
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Giới thiệu về công ty

Eurofins is Testing for Life. Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing, and in discovery pharmacology, forensics, advanced material sciences and agroscience Contract Research services. Eurofins is also a market leader in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

With over 61,000 staff across a decentralised and entrepreneurial network of 940 laboratories in 59 countries, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of a wide range of products, as well as providing innovative clinical diagnostic testing services and in-vitro diagnostic products.

The Group’s objective is to provide its customers with high-quality services, innovative solutions and accurate results on time. Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities as well as the requirements of healthcare practitioners around the world.

In 2020 and 2021, Eurofins reacted quickly to meet the global challenge of COVID-19, by creating the capacity to help over 20 million patients monthly who may have been impacted by the pandemic with our testing products and our services and directly supporting healthcare professionals working on the front line to fight the virus. The Group has established widespread PCR testing capabilities and has carried out over 40 million tests in its own laboratories, is supporting the development of a number of vaccines and has established its SAFER@WORK™ testing, monitoring and consulting programmes to help ensure safer environments, travel and events during COVID-19.

Eurofins has grown very strongly since its inception and its strategy is to continue expanding its technology portfolio and its geographic reach. Through R&D and acquisitions, the Group draws on the latest developments in the field of biotechnology and analytical chemistry to offer its clients unique analytical solutions.

Shares in Eurofins Scientific are listed on the Euronext Paris Stock Exchange (ISIN FR0014000MR3, Reuters EUFI.PA, Bloomberg ERF FP).

Eurofins started to provide the services in Vietnam since 2015. Our main services includes Food and Feed Testing, Consumer Product Testing, Environment Services, Agricultural sciences, Inspection and Audit, Certification, DNA testing, Genetic testing before prenancy, Covid test, HPV test, Decoding gen, etc. Current legal entities in Vietnam:

-          Eurofins Sac Ky Hai Dang

-          Eurofins Consumer Product Testing

-          Eurofins Assurance

-          Eurofins MTS

-          Eurofins Gentis

Thông điệp từ Công ty

Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.

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